PRRO and fiscal receipts (for Ukraine)

• Which plans include PRRO?

  PRRO is included in all Kavapp plans and does not require any additional payment.

• How to connect and configure PRRO?

  Step-by-step instructions for connecting and configuring PRRO will be available after registering your Kavapp personal account.
  
  After that, you will be able to find the instructions in Kavapp Admin under Settings → PRRO settings (the instructions are located at the top of the page).

• How to open and close fiscal shifts at a fiscalized point of sale?

  Opening and closing a fiscal shift is possible only during an open regular work shift. This can be done by an employee through the Kavapp Seller app on the “Work shift” screen.
  
  If you need to open or close a fiscal shift yourself, you can do this through Kavapp Admin under “Financial operations → Opening/closing fiscal shift”.

• How to generate a Z-report?

  The Z-report is generated and sent to the tax authority automatically when the fiscal shift is closed.

• Where can I view generated Z-reports and fiscalized receipts?
  • Viewing Z-reports

  All generated Z-reports are available for viewing in the personal account under: Reports → Work shift reports → Fiscal shift report.

  • Viewing fiscalized receipts

  All fiscalized receipts can be viewed under Reports → Sales reports → Fiscal receipt report.

• Is it possible not to fiscalize certain receipts?

  Yes, it is.
  
  When a fiscal shift is open in Kavapp Seller, the “Fiscalize” mark is selected by default during each sale transaction.
  
  However, the seller can remove this mark, and then the receipt will not be fiscalized even during an active fiscal shift.

• Is it mandatory to use PRRO?

  According to the current legislation of Ukraine, you are required to have a physical, traditional RRO or PRRO to make sales.
  
  However, we do not force you to use PRRO or to fiscalize sales in the system. The Kavapp system can also operate without fiscalization, exclusively as an accounting system, if you make such a decision at your own risk.

• The seller made a mistake in the receipt (payment type or items). What should be done?

  Fiscalized receipts cannot be changed. Only the last issued receipt can be canceled in accordance with the requirements of the tax authority. Therefore, the employee must be careful when processing a sale and fiscalizing the receipt.
  
  The cashier attached to the PRRO who opened the fiscal shift is responsible for the correctness of receipt processing and compliance with cash discipline.

• Can a sole proprietor be a cashier?

  Yes, a sole proprietor can be a cashier and open fiscal shifts.