Getting Started

  • Standard settings for fully launching Kavapp

     To get started with the system, you need to complete the basic setup:

    • Create a menu and fill in the recipe cards for items.
    • Generate a connection code for your point of sale.
    • Add employees and configure their roles.
    • Set up the points of sale you work with.
    • Specify the stock balances at each point of sale.
  • How to create item recipe cards in Kavapp

    To add recipe cards, follow a few simple steps:

    1. Create all necessary ingredients

    Go to the section “Menu → Ingredients” and add all the ingredients used in your menu.

    2. Add menu items — recipe cards

    In the section “Menu → Recipe cards”, add an item and fill in all required details about it.

    3. Add ingredients to menu items

    Next to each created recipe card, there is a special paperclip icon. Click on it to attach the necessary ingredients.

    After a menu item is sold, the ingredients will be automatically deducted from the stock at the point of sale — based on the quantity specified in the recipe card.

    For more information on creating and working with recipe cards, see the Kavapp Admin setup guide. 3.5

  • Where to get the connection code for the point of sale in Kavapp Seller?

    To create a connection code:

    1. Log in to your personal account in Kavapp Admin.
    2. Go to the section “Basic information → Points of sale → Connection code”.
    3. Create a code for the required point of sale.

    This code is used to synchronize the working device with the personal account and is entered only once during the first connection.
    If you change or disconnect the device, you must update the code for reconnection.

  • How to add and configure employees in the Kavapp system

    Currently, the system supports two types of employees: cashiers and logistics operators. Adding and configuring these employees is done separately:

    Cashiers

    • Go to the section “Basic information → Employees”.
    • Add a new employee by entering their personal information.
    • In the same section, you can set the salary and define a custom sales commission percentage.

    Logistics operators

    • Go to the section “Basic information → Logistics operators”.
    • Add a logistics operator and create a connection code for the Kavapp Logistics app.
    • Set access rights — specify which operations will be available for this employee.

    Admins

    • In Kavapp Admin, open "Basic Information" → "Admins".
    • Click "Add user".
    • Enter the required information and click “Create”.

    An administrator has the highest level of access and can perform a wide range of actions related to managing the establishment, employees, and financial operations.

    Only the Main Administrator (the account owner) can add and remove admins.

  • How to set up a point of sale and employee access in Kavapp Seller

    All point of sale settings are done in the section: “Basic information → Points of sale”.
    In this section, you can configure:

    Financial settings

    • Set up the cash float — the amount that always remains in the cash register and is not subject to cash collection.
    • Assign an additional bonus for working at a specific point — separate from the employee’s base salary.

    Employee permissions and functions

    • Allow or restrict the creation of cash collections or purchases without administrator approval.
    • Enable or disable the use of a receipt printer and barcode scanner.
    • Configure the information that will be displayed in the Kavapp Seller app for the seller.
  • How to enter stock balances at a point of sale?

    To enter initial stock balances, use the Inventory recount function. You can find it in the section “Product accounting → Inventory recount”.

    Note: during an inventory recount at a specific point of sale via Kavapp Logistics, the following operations are temporarily suspended in the Kavapp Seller app for that point: orders, purchases, write-offs, preparation batches.

    You can still make sales, but receipts and stock write-offs will not sync with Kavapp Admin in real time.

    After completing the recount, the Seller employee must manually sync the app with Kavapp Admin via the "Receipts" → "Synchronize".

    If the inventory recount is started through the Admin panel, the above operations are not blocked, and receipts continue to sync automatically during sales.

  • We made changes in the admin panel, but they’re not showing in Kavapp Seller — what to do?

    After making changes in your personal account in Kavapp Admin, you need to synchronize the data manually.

    To do this, go to the settings of the Kavapp Seller app and click the "Synchronize data" button. This will update all changes and display them correctly in the app.

Sorularınız mı kaldı?

Kişisel danışmanlık için formu doldurun. Uzmanlarımız en uygun tarifeyi seçmenize, sistemi ayarlamanıza ve tüm sorularınızı yanıtlamanıza yardımcı olacaktır.